BRAND-TRAINED SUPPORT AGENTS

AI support agents, trained on your brand.

They resolve tickets, answer your community, and hand off to a human when it matters — on Discord, Telegram, Slack & web. Trained on your docs, not generic AI. Live in 5 minutes.

Humuter - Deploy AI agents for support, ticketing & communities | Product Hunt

HUMU

TER

Ticket #0042 — fee structure
Discord

customer · 2:14 AM

what's my taker fee once I cross $2M monthly volume?

your agent · 2:14 AM

At $2M 30-day volume you're in Tier 3: 0.025% taker / 0.010% maker. Tier 4 (0.020%) starts at $5M.

source: your-docs/fees · tier table

✓ Resolved in 38sNo human needed
#general — 4,200 members
Telegram

member · 3:12 AM

exact steps to run a light node on mainnet?

your agent · 3:13 AM

1) Install the CLI, 2) node init --network mainnet, 3) node start --light. 4GB RAM, ~20 min sync.

source: your-docs/nodes · quickstart

✓ Answered in 41sIntent: technical
Moderation log
Telegram

"Kindly inbox me for further assistance"

deleted in 1.8s · fake admin

"5% daily returns, DM me"

deleted in 2.1s · scam · banned

"is the bridge down? my tx is stuck"

kept · real question · answered

4 detection layersSilent — no drama
Ticket #0124 — partnership
Co-Pilot

customer · 9:40 AM

we run a 200k community, want to discuss a partnership

→ your supervisor's telegram

Draft ready for #0124. Send, edit, or take over?

✓ SendEditSkip
⏸ Held for your approvalHuman in the loop

97%

Tickets Resolved

5 MIN

To Go Live

24/7

Coverage

3,200+

Brands Pre-Trained

Lives on
Telegram
Discord
Slack
X
& more
Real Scenarios

THE WORK, NOT THE PITCH.

This is what your support actually looks like with an agent trained on your brand. Four situations, every night, handled.

Ticket #0118 — double charge
Discord

customer · 11:03 PM

hey I think I got charged twice this month? two $49 charges on my card

your agent · 11:03 PM

That second charge is the prorated upgrade from Starter → Growth you made on May 14 — not a duplicate. You were credited the unused Starter days. Want me to send the line-item breakdown?

source: your-docs/billing · proration

customer · 11:04 PM

ohh that makes sense. yes please

your agent · 11:04 PM

Sent to your billing email. Anything else?

✓ Resolved in 52sNo human needed

Billing question. Answered from your docs, closed in under a minute.

The agent reads your docs, pricing pages, and FAQs — then answers with your actual numbers and cites where it found them. No canned macros, no "let me check with the team."

Your Brand May Already Be Trained

We pre-trained agents for 3,200+ projects from their public docs. Search yours, talk to its agent before signing up, then claim it.

AI Teammates

Each one built for a specific role

Community Manager — resolves tickets, kills spam, answers FAQs, keeps chat alive
Community Analyst — silent listener, surfaces sentiment and feature requests
Sales Rep — qualifies leads, handles objections, books demosComing soon
Standup Runner — daily check-ins, blocker tracking, weekly summariesComing soon
Support Desk — dedicated ticketing agent for helpdesk-scale volumeComing soon
Custom Role — define any job description, we build the agentComing soon
What They Actually Do

Outcomes, not features

01
TG
DC
SL
X

One Agent, Every Channel

Telegram, Discord, Slack — same agent, same context, same quality. Your team lives where your users live.

02
docs.yoursite.comdone
product-faq.pdfdone
pricing.mdsyncing

Learns Your Business in Minutes

Drop in a URL, upload your docs, or paste FAQs. The agent retrieves relevant context for every question — no fine-tuning needed.

03

refund policy?

Full refund within 14 days, no questions.

Never Misses a Message

Answers questions at 3 AM, moderates spam while you sleep, escalates what it can't handle. Zero coverage gaps.

04
sentiment+12% wk

Surfaces What You'd Miss

Tracks sentiment, feature requests, and bug reports across every channel. Weekly reports with actual insights, not vanity metrics.

Tuned For Your Industry

Pick your industry and the agent arrives pre-tuned — its support patterns, its jargon, even the spam it should expect.

Safety & Trust

BUILT FOR TEAMS THAT TAKE DATA SERIOUSLY.

Your agents talk to your customers — about real things. We treat that data the way you would.

Your data stays yours

Conversations and uploaded docs are isolated per workspace. We never train shared models on your data.

No silent retention

Set retention windows per agent. Delete a conversation, a document, or an entire agent — it's gone from our systems.

Row-level access control

Postgres RLS enforces who can read what. Admins control teammate scope; agents only see what you explicitly attach.

Audit trail by default

Every agent message, training source, escalation, and admin action is logged. Export anytime for compliance reviews.

Compliance posture· GDPR-aligned data export & delete· Customer-isolated workspaces, per-row access control· EU + US data residency on request· No model training on customer data
How It Works

Live agent in 5 minutes, not 5 sprints

01

Pick a Role

Support agent, community manager, sales rep, standup runner — choose the job you need filled.

02

Feed It Context

Drop in your docs, FAQs, or just a URL. The agent learns your business and adopts your tone.

03

Go Live

Connect Telegram, Discord, Slack, or your website. Your agent is working within 5 minutes.

04

Watch It Work

Track resolution rates, sentiment, and escalations. Retrain anytime from the dashboard.

Pricing

START FREE. SCALE WHEN IT WORKS.

No sales call required for any tier. Deploy on free, upgrade when the agent earns it.

Free

$0

Try it out

  • 1 agent
  • 1 channel
  • 100K tokens/mo
Start free

Starter

$50/mo

Real-time with your own key

  • 1 agent
  • 2 channels
  • 2M tokens/mo
  • BYOK (your own API key)
Get started
Most popular

Growth

$149/mo

Growing projects

  • 1 agent
  • 3 channels
  • 4M tokens/mo
  • No API key needed
Get started

Scale

$349/mo

Established projects

  • 3 agents
  • 5 channels
  • 10M tokens/mo
  • No API key needed
Get started

EVERY QUESTION, ANSWERED.

Tickets, communities, and chats — handled by an agent trained on your brand, supervised by your team. Live in 5 minutes.

HUMUTERBeta

Deploy AI agents for your business. Train them on your data, deploy them everywhere.

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